Grano Trio

If you are not completely satisfied with any product you have ordered online, you may return it within 14 (fourteen) days of receiving your order. To initiate a return, please complete the required information in this document and include it with your products: Withdrawal Form.

Returned products must be sent back complete and undamaged, together with their original box, packaging, and any standard accessories, where applicable.

Proof of purchase is required for exchanges.

For returns and exchanges by courier, please email info@bodhita.com.tr with your order number to initiate the process. Once your return or exchange request has been approved, the products must be shipped to us securely packaged to prevent damage. The customer remains responsible for the products until the package reaches us.

Shipping costs for returns and exchanges are the responsibility of the customer.

Once your products arrive at our return address, our team will inspect them. After your return or exchange has been approved, the refund amount, minus shipping costs, will be credited to your original credit card or bank account.

For credit card transactions, the refund may take up to 14 days to appear on your card, depending on your bank. This process is entirely subject to your bank, and Bodhita has no control over your bank's processing times.

Return Address:
Bebek, Küçük Bebek Mahallesi, Yeni Yol Çıkmazı No: 1, Apt. 9, 34342 Beşiktaş, Istanbul, Türkiye

Yurtiçi Kargo Customer Code: 782566292

For further information or assistance, please contact us at info@bodhita.com.tr.

Our contracted shipping partners are MNG Kargo and Yurtiçi Kargo. The estimated delivery time is 1–5 business days from the date the order is handed over to the courier. However, as delivery times are determined by the shipping companies, this estimate does not constitute a delivery guarantee.